Last updated: June 17, 2026

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This Privacy Policy explains how iCharge ("iCharge,""we," "us," or "our")collects, uses, shares, and protects personal data when you visit our websiteat icharge.app and any of its subdomains, including our charging-stationlocator at map.icharge.app (together, the "Site"), and whenyou contact us through the Site.

This Policy is intended to comply with Albanian Law No.124/2024 "On the Protection of Personal Data" and, to the extent itapplies to visitors from the European Union/European Economic Area, the EUGeneral Data Protection Regulation (GDPR).

If you use our mobile application, charging account, orfleet/business platform, additional or different privacy terms may apply tothose services; this Policy covers the public website and locator describedabove.

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1. Who Is Responsible for Your Data (Data Controller)

The data controller responsible for your personal data is:

iCharge Business / NIPT No.: M32231022D Registeredaddress: Rruga e Kavajës, km i I, Godina në krah të Veting-ut, Kati i I, ZonaKadastrale 8380, Tiranë, Albania Email: office@icharge.app Phone: +355 69 2470770 Website: icharge.app

If you have any questions about this Policy or how we handleyour data, please contact us using the details above.

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2. What Personal Data We Collect

We collect personal data in the following ways:

a) Information you give us directly

When you use a contact, inquiry, or "get in touch"form on the Site, we collect the information you choose to provide, which mayinclude:

• First     name and surname
• Email     address
• Phone     number

We only collect this information when you voluntarily submitit to us, with your consent.

• The     content of your message or inquiry

b) Location data (to show nearby chargers)

If you use our charging-station map/locator, your browser ordevice will ask you for permission to share your location. If you grant thispermission, we (or our mapping/location service provider acting on our behalf)use your approximate or precise geographic location solely to show you chargingstations near you and to provide directions.

• This     feature only works if you give your consent through your browser's or     device's location permission prompt.
• You     can withdraw this permission at any time through your browser or device     settings, after which the "nearby chargers" feature will no     longer work, but you can still search the map manually (e.g., by station     name or address).
• We do     not use location data collected through the website locator to build a     profile of you or to track you outside of the locator session, beyond what     is needed to operate the map.

c) Usage and analytics data (Google Analytics)

We use Google Analytics, a web analytics serviceprovided by Google Ireland Limited / Google LLC ("Google"), tounderstand how visitors use our Site and to improve it. Google Analyticsautomatically collects information such as:

• Your     IP address (which may be shortened/anonymized)
• Browser     type and version
• Device     type and operating system
• Pages     visited, time spent on pages, links clicked
• Referring     website/source
• Approximate     location derived from your IP address (city/country level)

This data is collected using cookies and similartechnologies. We only activate Google Analytics, or only activate itsnon-essential measurement features, after you have given consent through ourcookie banner, in accordance with applicable law. For more detail on thespecific cookies used, see our CookiePolicy.

Google acts as our data processor/service provider for thispurpose. Google may also process this data under its own privacy policy whereit acts in its own capacity; we encourage you to review Google's Privacy Policyat https://policies.google.com/privacy.

d) Technical/log data

Like most websites, our servers and hosting providers mayautomatically log limited technical information (such as IP address, browsertype, and access times) for security, fraud prevention, and to keep the Siterunning properly.

We do not knowingly collect special categories ofdata (such as health, religious, or biometric data) through the Site.

3. Why We Use Your Data (Purposes and Legal Basis)

Purpose

What data is used

Legal basis

Responding to your inquiries and contacting you back

Name, surname, email, phone, message

Your consent / steps to enter into a contract with you

Showing nearby EV chargers and directions

Location data

Your consent

Understanding and improving how the Site is used (Google  Analytics)

Usage/analytics data, cookies

Your consent

Keeping the Site secure and functioning properly

Technical/log data

Our legitimate interest in securing and maintaining the  Site

Complying with legal obligations

Any of the above, where required

Legal obligation

You may withdraw consent at any time (see Section 7).Withdrawing consent does not affect the lawfulness of processing carried outbefore withdrawal.

4. How We Share Your Data

We do not sell your personal data. We may sharepersonal data with:

• Google,     as the provider of Google Analytics, for website analytics purposes, as     described above.
• Mapping/location     service providers, to power the charging-station locator and provide     directions.
• IT,     hosting, and email service providers who process data on our behalf to     operate the Site and respond to inquiries.
• Public     authorities or regulators, where required by Albanian or EU law (e.g.,     a request from the Commissioner for the Right to Information and     Protection of Personal Data, a court, or law enforcement).
• Professional     advisors (e.g., lawyers, auditors), where necessary, and bound by     confidentiality.
• A successor     entity, if iCharge is involved in a merger, acquisition,     restructuring, or sale of assets, subject to appropriate safeguards.

Any third party that processes personal data on our behalfdoes so under a data processing agreement requiring them to keep your datasecure and use it only for the agreed purposes.

5. International Data Transfers

Some of our service providers (including Google, for GoogleAnalytics) may process data on servers located outside Albania and outside theEuropean Economic Area, including in the United States. Where this occurs, werely on appropriate safeguards recognized under Albanian Law No. 124/2024 and,where relevant, the GDPR, such as standard contractual clauses or theprovider's own certified transfer mechanisms, to ensure your data continues tobe protected.

6. How Long We Keep Your Data

• Contact     form/inquiry data: kept for as long as needed to respond to and     resolve your inquiry, and for a reasonable period afterward in case of     follow-up, after which it is deleted or anonymized, unless a longer     retention period is required by law (e.g., for accounting, tax, or dispute     purposes).
• Location     data: used only in real time to show nearby chargers; we do not retain     a history of your locations from the website locator beyond what is needed     for the session, unless aggregated and anonymized for service improvement.
• Analytics     data: retained in Google Analytics according to the retention settings     we configure, which we limit to no longer than reasonably necessary for     analysis (commonly up to 14 months for user-level data), after which it is     automatically deleted or anonymized by Google.

7. Your Rights

Subject to applicable law (Albanian Law No. 124/2024 and,where applicable, the GDPR), you have the right to:

• Access     the personal data we hold about you
• Rectify     inaccurate or incomplete data
• Erase     your data ("right to be forgotten"), in certain circumstances
• Restrict     or object to certain processing
• Data     portability, where technically feasible
• Withdraw     your consent at any time (e.g., by changing your cookie preferences or     revoking location permission in your browser/device settings), without     affecting processing carried out before withdrawal
• Lodge     a complaint with the Albanian Commissioner for the Right to     Information and Protection of Personal Data (Komisioneri për të Drejtën e     Informimit dhe Mbrojtjen e të Dhënave Personale – IDP), or, if you are in     the EU/EEA, with your local data protection supervisory authority

To exercise any of these rights, contact us at office@icharge.app.We may ask you to verify your identity before acting on your request.

8. Children's Privacy

The Site is not directed at children, and we do notknowingly collect personal data from anyone under the age of 16. If you believea child has provided us with personal data, please contact us so we can deleteit.

9. Security

We use reasonable technical and organizational measures toprotect personal data against unauthorized access, loss, misuse, or alteration.However, no method of transmission over the internet or electronic storage iscompletely secure, and we cannot guarantee absolute security.

10. Links to Other Websites

Our Site may contain links to third-party websites (forexample, app stores or partner sites). We are not responsible for the privacypractices of those third parties, and we encourage you to review their privacypolicies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time toreflect changes in our practices or for legal reasons. We will post the updatedversion on this page with a revised "Last updated" date. If changesare significant, we will provide additional notice where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or how wehandle your personal data, please contact us:

• Email:     office@icharge.app
• Phone:     +355 69 247 0770
• Address:     Rruga e Kavajës, km i I, Godina në krah të Veting-ut, Kati i I, Zona     Kadastrale 8380, Tiranë, Albania

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